Call Logging & Recording from iCall

iCall suite provides complete communications management that integrates with your telephone system. Users can view real-time and historical call data, see the status of other extensions and securely record all telephone calls.

iCall gives managers complete visibility of call traffic and call costs for single or multiple sites, with the ability to charge costs to different individuals, departments or clients. Primary call statistics can be displayed on a wallboard or PC monitor.

Why should you analyse call activity?

  • Maximise the return on your telecoms investment
  • Improve customer service, helping you to retain customers
  • Increase revenue by monitoring and improving your business performance
  • Improve call handling techniques
  • Detect telephone fraud early
  • Reduce communications costs

Talk to us about Call Recording and Logging for your business – request a call back: