See also:
Telephone Systems
Data Networking
Network Cabling
You are here: Products / Call Logging & Recording
Logging
Controlling the cost of calls, and monitoring phone usage can be an essential part of monitoring financial and customer service strategy. Hotels, Care Homes, Clinics, Serviced offices and shared tenancies are all typical users of call logging software. However, any organisation can benefit from Cubix Phone Bill software.
- Itemised bills for each telephone system extension.
- Produce accurate guest telephone bills fast
- Automatically add a price mark up to calls
- Simple and extremely easy to use
- Eliminate disputes about calls made
- Keep call history for audit reports
Features
- Shows name and number of extension, number called, duration and the cost for each call
- Allows flexible department configuration
- Flexible and selectable call price mark-up by extension or department
- Compatible with all new and legacy telephone systems
- Admin calls can be reported at normal rates
- Flexible line rental by department or extension
- Audit reports by day, week or month to consolidate cash takings
For smaller sites (including hotels and guest houses) see CUBIX Phone Bill PDF > For corporate users with >50 extensions see CUBIX Call Explorer PDF >
Please contact us for more information.
Recording
If you want to protect yourself against costly, time consuming disputes or if call recording is a regulatory requirement then you should consider recording your calls centrally.
We offer standalone units (which can be fitted to an existing telephone system) which connect to Analogue, ISDN30 or ISDN2 lines. These units have a built in hard drive which all of your calls are stored onto and they all have optional CD-RW drives for archiving.
Calls are generally recorded to a hard disc unit with a DVD for archiving and storage purposes. You can access and search for calls either through the recorder itself or using software at your desktop PC. This type of systems is suitable for anyone with a need to confirm earlier conversations, has a high volume of calls or where verbal contracts or financial transactions are carried out by telephone. These systems would also benefit doctors, financial consultants, insurance companies, turf accountants, stockbrokers, banks & building societies and many, many more. As this system uses an encrypted CSV file, they cannot be tampered with and are generally accepted in a court of law.
Re-Tell Call recording PDF – call for more details